Time Is No Longer Money... It's More Important Than That

Time is no longer money…. It is now more important than that The old saying time is money. My view is "Time Is All We've Got and Time Is Running Out". It is more valuable than money as you can't ever get it back! So what is my point? Ask yourself then how CONVENIENT are you to deal with as a Business and where could you make immediate changes to be MORE CONVENIENT? You need to do this by being easy to do business with and running your company for the convenience of your CUSTOMERS not yourself.

  • How about your trading hours? Are you open the right days and times for your customers or are they the hours that suit you? Could you open later and close later or vice a versa.... what is it that would attract more of your ideal customers?
  • Do you take all forms of payment or do you have restrictions such as we don't take credit cards, maybe we only take cash. Every time you put a barrier up to doing business with you there are people finding more convenient options. Saving 1 or 2 % on merchant fees or AMEX Charges might sound like a good strategy but what is it really costing you. Personally, I wont patronise a business if they don't take my preferred method of payment and I'm sure I'm not alone.
  • Can I buy from you at 2am in the morning via your website? If not, why not..... the world has changed and as business owners we need to be one step ahead not three behind. For you that may mean embracing technology, upgrading you websites.

Hey, it's time to do an audit on your business and find out where you could be easier and more convenient to do business with. This is another area that can have significant gains for very little investment.

 

 

 

 

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